MrQ Casino Review

Use code: FJK40. First deposit only. Min deposit & spend £10. Max 40 spins on Fishin Frenzy Jackpot King at 10p per spin. Spins credited upon spend of £10. Full T&Cs apply.

RATING

Overall Rating

80%

Sign Up Offers

85%

Bonuses & Promotions

80%

Mobile Experience

85%

Payment Options

70%

INFO

  • Website: https://mrq.com/
  • Year Established: 2018
  • License: UK Gambling Commission
  • Live Chat: Yes
  • Mobile Apps: Yes (Just for IOS)

ADVANTAGES

  • Spins welcome offer
  • No wagering on any promotions
  • Large variety of slots games
  • No wagering on any promotions
  • Mobile-friendly experience

 

MrQ Casino is a UK-only brand that brings Brits iGaming excitement in the form of bingo, slots and casino games. It has been around since 2018 and is an award-winning casino, having won the Rising Star award at the 2019 EGR Operator Awards. Beyond having 1,000+ games to play, the casino stands out from the crowd for having no wagering requirements on any of its promotions, which we feel is one of its coolest features. Discover what else is in store in our MrQ casino review.

💰MrQ Sign Up Offer

MrQ has an excellent sign up offer for UK players. Instead of a MrQ welcome bonus, what you get is 40 Free Spins with your first deposit. What makes these welcome spins truly awesome is that they are wager free! Here’s how to claim the offer:

MRQ welcome

Once you’ve made your qualifying deposit for the MrQ sign up offer, you will immediately receive your spins. Beyond that, other primary terms and conditions associated with this promo include:

Without a doubt, this and other MrQ casino offers are head and shoulders above the average promotions offered at most of the online casinos we’ve tried. The simple fact is that there are no wagering requirements. Without these restrictions on a promotion, it means that whatever you win is yours to keep immediately. Its cash that goes directly into your account and can be withdrawn at any time.

Ongoing Casino Bonuses

There are both limited-time and ongoing MrQ promotions you can claim if you’re the type of player (like us) who enjoys extras. Just like their welcome spins, ongoing MrQ offers are wager-free!

💰Free Bingo for 24 Hours – In addition to the 20 welcome free spins, new customers who sign up will unlock the Free For All bingo room for 24 hours from the point they successfully complete age verification. There, you will be able to claim 6 free bingo tickets for up to 20 games of bingo. The prize is £5 so there is £100 up for grabs, all with no wagering requirements.

💰Verify Mobile – Get 10 free spins on Thunderkick’s Midas Golden Touch (10p per spin) simply for successfully verifying your mobile number. Wins from these spins are uncapped and wager-free. Spins expire after 7 days from receipt.

💰Refer a Friend – Successfully invite friends to play at MrQ and you can share 20 free spins with them (10 spins each). Spins are awarded once your friend has signed up, deposited, and played slot games. Awarded spins are for Fishin’ Frenzy Megaways. Spins are valued at 10p each and any wins from these spins are uncapped and free of wagering requirements. Spins expire 7 days from receipt.

Loyalty & VIP Program

MrQ Casino does have a VIP program for its players. That said, you should know that it is not an automatic membership program that is available to any player who signs up, which is the case for many other free-to-join multi-tiered schemes offered at online casinos.

The MrQ VIP Program is by invitation only. If you’re a loyal player who regularly deposits and plays, you may receive an invite to join the program from the VIP team. You can also contact the VIP team and let them know that you’re interested in joining. If they deem you to be an ideal candidate for membership, you’ll be able to enjoy additional extra benefits and exclusive perks, such as spins drops, cashback, birthday gifts, VIP manger, VIP bingo, free tickets to special events, etc.

Range of Casino Games

There are 1,000+ MrQ Casino games and counting, with slots and bingo games making up the bulk of the titles. Contributors to their growing games portfolio include Microgaming, NetEnt, Thunderkick, Pariplay, Eyecon, Blueprint and Quickspin. There are hundreds of popular slots, including the ever-popular Megaways style slots, which feature a special random reel modifier mechanic that offers more ways to win than traditional slots. The only real downside to MrQ games that we could find is they have an extremely limited selection of table games and no live casino.

MRQ bingo

Live Casino

When this MrQ casino review was created, a genuine MrQ live casino offering did not yet exist. The closest thing they have to a live experience are Microgaming’s Real Roulette with Bailey and Real Baccarat with Sarati. Neither are true live casino games.

What we mean by this is that although they feature a human croupier (Bailey or Sarati), the live camera shots of these games are pre-recorded and the outcome of the game is decided by an RNG. There is no live interaction and chatting with dealers in real time as is the case with online casinos that feature genuine live gambling studios, such as those powered by Evolution Gaming, Pragmatic Play, etc.

MRQ-live-games

Still, we can give MrQ points for trying. These games are at least a cut above the average RNG table game and are slightly more immersive. For now, they’re about as good as it gets for a MrQ live roulette and baccarat experience.

Hopefully, in the future, a MrQ live dealer option will become available. For now, however, if you’re seeking a premium and authentic live casino experience, you won’t find it here.

MrQ Mobile Casino & App

If your preference is to play your favourite slots and games with your smartphone or tablet, you’ll likely be as pleased as we were if you choose the MrQ casino mobile option. The site is fully optimised for mobile and displayed well on our devices via our preferred web browser. It was super easy to navigate and we didn’t notice any lag during gameplay.

Those with an iOS device can download a MrQ casino app in the App Store. Both the MrQ mobile app and the web browser provide iOS users with a great playing experience. However, if you want access to the brand’s entire games portfolio, you will want to play via your web browser as the app has a much smaller game variety.

All the brand’s available payment options, including Pay by mobile (for select phone carriers), are also highly compatible with mobile, making deposits and withdrawals a simple and swift process.

Casino App

When we tested the site for the purpose of this review, we did find a MrQ app for iOS in the App Store, but there wasn’t a native MrQ  Android  casino app in the Play Store. We’re not sure if this will change in the future, but for now, the best option for Android users is to play via their web browser.

For iOS users who would like to use the app on their iPhone and iPad, you’ll be able to enjoy many of the same great slots and bingo games via the MrQ casino app. The app is user-friendly and games load quickly. Its simple layout doesn’t make it the fanciest casino app around, but all in all you can expect a high-quality gambling experience this is fully optimised for iOS.

If you’d like to give it a try, here’s how to get the free MrQ app:

  1. Head to the App Store
  2. Search for “MrQ Casino” and tap the app icon
  3. Tap download
  4. Launch the app, register/sign in and start playing

Banking Methods

You will not find a wide variety of MrQ banking methods waiting for you. Essentially, you have a choice of debit cards, PayPal, or mobile payments via your mobile phone bill. Though we understand their hesitancy to permit the use of credit cards, personally, we feel that it would be nice if MrQ expanded its offering, even if it means only including other eWallets, such as Neteller and Skrill.

Deposit

MrQ deposit methods include: Visa Debit, Mastercard Debit, PayPal, and Pay by mobile (O2, 3, Vodafone & EE). No credit cards of any kind are accepted at this casino, nor are mobile deposits via virtual network operators (Virgin, Sky, BT, Giffgaff).

There are both minimum and maximum MrQ casino deposit limit stipulations. No matter the payment method you choose, the minimum deposit you can make per transaction is £10, whilst the maximum deposit varies depending on the method. For instance, for PayPal its £5,500 and for Pay by Mobile it’s a max of £30 per transaction up to £240 a month. That said, keep in mind that limits are subject to change, so always stay on top of the latest T&Cs that apply to your banking method.

Withdrawal

Withdrawal methods are Mastercard, Visa, and PayPal. MrQ casino withdrawal time varies depending on the banking method used. That being said, it takes on average about 3 to 5 business days after the withdrawal has been fully approved before you see it in your bank account. In our opinion, this casino is slightly faster than average in terms of payment processing.

The MrQ casino minimum withdrawal is £10. The maximum withdrawal limits are £1,000 per day, £3,000 per week, and £5,000 per month. Of course, you can always request to withdraw the full amount in your account, even if it exceeds the limit, but you will need to contact their customer support team.

Customer Support

MrQ casino customer support is one area where this online casino could certainly improve. The customer support team is friendly and professional, but they are not quick to respond, even via live chat, with the average reply time being a few hours.

There is no MrQ phone number, but you can get in touch with support via

Additionally, there is a fairly detailed FAQ if you prefer taking the self-help route first. It can provide you with some fast answers to common questions.

Still, due to long response wait times (even during hours of operation) and the fact that live chat isn’t available 7 days a week, we feel MrQ needs to up its game if it ever hopes to be on par with the superior customer service offered by its competitors.

OUR PICK
TTC - MRQ
Use code: FJK40. First deposit only. Min deposit & spend £10. Max 40 spins on Fishin Frenzy Jackpot King at 10p per spin. Spins credited upon spend of £10. Full T&Cs apply.

Software Providers

MrQ is partnered with several well-known software providers, including NetEnt, Microgaming, Eyecon, Thunderkick, Pariplay, Slingo and Quickspin. You can play a huge range of slots, including popular and innovative NetEnt games like Starburst, Gonzo’s Quest and the NetEnt Rocks slot series, as well as the full range of Thunderkick games.

What’s more, you won’t only find MrQ Microgaming slots among their mix of games, such as Thundersturck II, Jungle Jim and Mermaids Millions, you’ll also be able to enjoy some high-quality Microgaming table games, like the aforementioned Real Roulette with Bailey. Ultimately, this casino gets a well-deserved 5 stars from us for its choice of game providers.

MrQ Casino Registration

Creating a player account to claim your MrQ casino registration bonus is very straightforward and can be achieved in a few quick steps:

  1. Click/tap the “Sign up” button
  2. Step 1 – Enter your username, email and password
  3. Step 2 – Enter your first and last name, birthday, phone number and address
  4. Step 3 – Enter a promo code if you have one, agree to the terms & conditions and responsible gambling policy and confirm that you are 18+. At this point, you can also check off if you’d like to receive all the exclusive promotions and offers.
  5. Complete signup and you’re ready to go!

Once you’re registered, your next step will be to send along MrQ casino registration documents to verify your account. These include Proof of a valid ID (Passport, Driver’s License, etc.), Proof of Address dated in the last 3 months (Bank Statements, Utility Bill, Mobile Phone Bill, etc.) and Proof of Payment ownership (images of bank card, PayPal account, etc.). If you should have any questions or concerns about completing the verification process, we strongly recommend reaching out to MrQ support.

Registration can be completed in a matter of minutes and verification is a quick process as long as documents are acceptable and are uploaded correctly.

Security & Game Fairness

MrQ is licensed by the UK Gambling Commission. So far there are no other MrQ licenses. This means that the company adheres to the remote gambling laws and rules of the UK only and can legally offer its services to players of the nation. The Gambling Commission regulates this online casino ensuring that MrQ ensures the protection of players’ information, delivers on their promise of a fair gaming experience, and also respects the regulator’s strict responsible gambling policy.

In terms of security protocols to guarantee the safe transaction and housing of funds and personal data, MrQ uses SSL (Secure Sockets Layer) encryption, the same software used by banks. More specifically, if you use a bank card, this payment method is PCI compliant. If you use PayPal, this payment is encrypted by converting your details into a secret code. Finally, if you use Pay with Mobile, MrQ uses Realex, a payment service provider that ensures maximum security with your bank details. Overall, we had no qualms about their security.

Final Thoughts

MrQ Casino is a great place to play and is perfectly suited to UK players seeking a legit and fun slots and bingo iGaming experience via desktop or mobile. As we mentioned in our MrQ Casino review, we do feel this brand could improve upon its customer support wait times and hours of operation, its payment variety, and should consider adding a live casino. However, even we’re able to overlook these slight hiccups, because when it all comes down to it, there’s nothing better than promotions with no wagering requirements! If this is something you agree with, we highly recommend checking out MrQ.


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