Since 2017, mr.play casino has been providing premium online gambling entertainment to players in the form of slots, table games and live casino. Two years later, they added a sportsbook, giving their players even more excitement. mr.play stands out for its commitment to deliver a quality and secure iGaming experience and for its playful theme, most notably its black moustache logo. If you’re a UK player interested in giving this brand a try, our mr.play casino review lays out all the important details you need to know before playing.

Mr.play Sign Up Offer

The mr.play welcome bonus is actually a welcome package that includes 100 Spins + up to £200 Bonus.

Here’s how to get the mr.play sign up offer:

  1. Register an account
  2. Make your first deposit (min £10)
  3. Get 100% up to £50 Bonus + 100 Spins over the first 5 days on select games as follows:
    • 20 Spins on Starburst – awarded immediately with first deposit
    • 20 Spins on Finn and the Swirly Spin – awarded 1st day after first deposit
    • 20 Spins on Book of Dad – awarded 2nd day after first deposit
    • 20 Spins on VIP Black – awarded 3rd day after first deposit
    • 20 Spins on Aloha! Cluster Pays – awarded 4th day after first deposit
  4. Make a second deposit (min £20)
  5. Get 50% up to £75 Bonus
  6. Make a third deposit (min £20)
  7. Get 50% up to £75 Bonus

The key terms and conditions (T&Cs) for this offer include:

*Games contributing toward bonus wagering requirements include:

In our opinion, mr.play casino offers a generous welcome package to its new players. With three separate bonuses that can be claimed and 100 spins that are offered on 5 different games, this new player promotion is a fantastic way to get a feel for the type of experience you can expect at this online casino. However, although we do find the T&Cs fair, equally we think they should be presented in a more clear and concise way. Though we prefer it when a casino has no wagering requirements, 35x wagering requirements isn’t that bad, especially considering its attached only to the bonus and not both the bonus and deposit amount. All that said, it’s not the best welcome offer we’ve seen, but certainly not the worst either.

Ongoing Casino Bonuses

There are ongoing promotions that are available both weekly and daily for existing mr.play casino players who would like to get the most out of their playing experience.  Additionally, it’s not uncommon for mr.play offers to include special limited time promotions, competitions or tournaments linked to an exciting game launch.

With that said, the type of ongoing mr.play promotions available for players include: 

Loyalty & VIP Program

There is a mr.play VIP program designed to reward loyal players. Called the “Exclusive Club”, it is available to all mr.play casino players.

The Exclusive Club is a multi-level rewards system composed of 7 tiers: New, Bronze, Silver, Gold, Platinum, Premium and Prestige. Newly registered and verified players are placed in the “New” tier and can advance levels by earning points from playing real money games. Each level offers additional perks to the one before it, with these perks getting better the higher you climb. The top two tiers, “Premium” and “Prestige” are available to players only by invitation. These tiers contain the best rewards and are reserved for the most loyal (and usually high roller) players.

Examples of the types of benefits available through this loyalty scheme include monthly cashback, spins, deposit bonuses, higher withdrawal limits, invitations to exclusive events, a dedicated VIP manger, and so on. Again, the type of benefits you can enjoy depends on you tier. T&Cs apply.

Range of Casino Games

Play 700+ mr.play casino games. There is a huge slots library as well as table games, card games, video poker and scratch card games. Of course, as is the case with most of today’s online casinos, slots make up the largest number of the bunch. With over 20 software providers like NetEnt, Microgaming, Play’n GO, Quickspin, and Red Tiger Gaming, you can expect premium games with the latest features and technologies as well as the most popular titles. There is also a live casino powered by Evolution Gaming. Non-live games can be demoed in a free play mode by registered players who are logged in and the RTP can be found in the game’s info.

Slots

There are 500+ mr.play slots and counting as new games are added all the time. You can search for the game you’d like to play or choose slots from the “Featured Games”, “New”, “Video Slots” or “Classic” categories. Take your pick of slots with diverse themes, mechanics and features or keep it simple with a classic 3-reel fruit machine with no bonus features. Examples of mr.play’s featured slots include: Starburst, Book of Dead, Gonzo’s Quest, Fire Joker, Rumble Rhino, Guns N’ Roses, Twin Spin, Game of Thrones Power Stacks and Rainbow Riches Megaways.

Jackpots

There are a handful of mr.play jackpot games, but not as many as we’ve seen at other casinos. It’s enough to satisfy the average jackpot games player but will likely disappoint hardcore progressive jackpot fans. Examples of notable jackpot games include: Vegas Night Life, Grand Spinn Superpot, and Super Lion.

Roulette

Of all their non-live table games, roulette is easily the one with the highest variant count, with 15+ titles that cover traditional games like European Roulette and American Roulette. You’ll also find other variations like Microgaming’s Real Roulette with Caroline, Real Roulette with Holly, and Sapphire Roulette as well as Inspired’s popular 20p Roulette. Additionally, There is an exclusive mr.play European Roulette table.

Baccarat

Although there’s a great selection of Baccarat games in the live casino, with only one Baccarat game in the online casino, mr.play can certainly add more games to this section.

Blackjack

Like roulette, there is a decent collection (12+) of blackjack games outside of the live casino. Also like roulette, there is an exclusive mr.play Blackjack game. Other variants include Vegas Single Deck Blackjack, Vegas Downtown Blackjack, Vegas Strip Blackjack, Blackjack Multi-Hand VIP, and Classic Blackjack Gold Series.

Video Poker

Like Baccarat, we were not overly impressed with the video poker options at mr.play. Jacks or Better is about the extent of the video poker offering here. That said, you can find other types of poker games in the live casino.

Other Games

Beyond a couple of bingo games, the only other notable mr.play games are scratch cards. They offer over 20 instant win games, which is better than the average casino, so you’re in luck if you’re a scratch fan! Examples of scratch cards include Cash Farm, Egyptian Oasis and VIP Black.

Live Casino

The mr.play live casino includes a full range of live dealer games you’d expect to find at today’s live casino sites. All the classics such as Blackjack, Roulette, Baccarat and Poker are available. There’s an array of traditional and less-traditional variants of each as well as an array of table limits to please both varying tastes as well as low and high stakes players. For those not keen on table and card games, there’s a nice collection of game shows packed with all sorts of features to enhance player experience.

The mr.play live dealer games are supplied by Evolution Gaming, a pioneer and leader in the live casino industry. Games are broadcasted live from licensed gambling studios and streamed in HD and in real-time, 24/7. Via desktop or your mobile device, you can take a virtual seat at one of the tables and interact through live chat with the professional and friendly live dealers. It’s a top-notch experience.

Among the over 100 live games available include:

Mr.play Mobile Casino & App

Without a doubt, mr.play was created to be enjoyed on mobile. The mr.play casino mobile experienced is far superior to the brand’s desktop platform, which is a little clunky in its display and navigation. This “clunkiness” is not present if you access the site via your mobile web browser or in the mr.play app.

That being said, as for what is offered in terms of promotions and games, the availability is the same on both desktop and mobile. There are 700+ games, a welcome offer, ongoing promos, loyalty programme, all the payment methods, the same customer support, etc. The only difference is that the fully optimized mobile platform delivers a smoother and more friendly user-experience.

Both the web browser option and the app are fine choices for those keen to enjoy their favourite games at home or on the go via mobile. Which one is better for you is ultimately dependent on your personal preference: would you rather download mr.play into your phone or play it instantly with no-download via the web?

Casino App

You can get the mr.play app for iOS and the mr.play app for Android. Both are available in their official corresponding stores. The app performs well and is easy to navigate in the same way that it is if you were to access the site via your mobile web browser. There are over 700 slots and table games as well as a live casino that can be accessed via the app, and you’ll still have access to all the payments, promotions, loyalty programme and customer support offered by mr.play. The app delivers a smooth and secure playing experience. The only con we have is that it doesn’t appear to have been updated in over a year. Although we didn’t encounter any bugs when we played, some players have complained about game lag and slow load times.

Here’s how to get the mr.play casino app on your phone or tablet:

  1. Open the App Store/Google Play
  2. Search for “mr.play” and select the casino app
  3. Tap “Get” or “Install” to download the app on to your device
  4. Open the app once installed and register or login to your existing account to begin playing

Banking Methods

Among the mr.play banking methods for UK players includes debit cards, bank transfer, digital wallets and prepaid cards. Each one offered is secure and it is quick and easy to make deposits and withdrawals via the casino’s cashier. Keep in mind that as a player from the UK you will not be permitted to deposit using a credit card or a digital wallet funded by a credit card.

Deposit

GBP currency mr.play deposit methods include: Visa, Mastercard, Trustly, Skrill, Srkill 1-Tap, Neteller, PayPal, AstroPay Card, Paysafecard, wire transfer.

The minimum mr.play casino deposit limit is £10. Maximum deposit limits vary depending on the payment method used and based on any deposit limits (daily, weekly, monthly) that you may set for yourself. Deposits processes immediately.

Withdrawal

Mr.play withdrawal methods include: Visa, Mastercard, Trustly, Skrill, Srkill 1-Tap, Neteller, PayPal, AstroPay, wire transfer.

The mr.pay casino minimum withdrawal is £10 and the maximum withdrawal is £7,000 per month. The mr.play casino withdrawal time (after the initial casino pending time – 2 days) varies and can be anywhere from 0 – 6 business days for card payments, 0 – 4 business days for bank transfer and 0 – 2 business days for digital wallets. On average, including pending time, funds are typically in your bank account 3 business days from the point you first request the withdrawal.

Customer Support

mr.play casino customer support is responsive and reliable. They do take their customer service very seriously. However, as is the case with all online casinos powered by Aspire Global, the only downside is that support is not 24/7. With that said, here’s how to reach a customer service representative:

There is no mr.play phone number or any other communication channels, such as social media messaging. Although lacking these other communication methods and not having 24/7 live chat support, we did find the customer care team to be exceptionally friendly, helpful and quick to respond during the hours of operation. Additionally, before reaching out to support, we highly recommend you check out their detailed FAQ as you are likely to find some of the answers you seek there.

Software Providers

Regardless of your tastes in slots and table games, you are more than likely to find games that suit your interests, mood and budget at mr.play online casino. This is because their broad range of games are supplied by several of the iGaming industry’s top software providers, including the best and most popular NetEnt games like Starburst, Gonzo’s Quest and Jack and the Beanstalk and Microgaming games like Immortal Romance, Thunderstruck II and Game of Thrones. 

Beyond mr.play NetEnt slots and mr.play Microgaming slots and table games (e.g. Sapphire Roulette, Real Roulette with Sarati), other software providers include: Play’n GO, Pragmatic Play, Thunderkick, Skatelogic, Skywind, Neogames, Sigma Gaming, Scientific Games, Booming Games, Realistic Games, iSoftBet, Ainsworth, Red Tiger Gaming, Eyecon, Amatic, SYNOT, Big Time Gaming, Quickspin, and Evolution Gaming.

Mr.play Casino Registration

Registering at mr.play begins with a 2-step sign up process and ends with sending verification documents to prove your age, identity and place of residents. Here’s how to get started so you can claim your mr.play casino registration bonus:

  1. Click/tap the “Join” button
  2. Fill out the 2-step sign up form (e.g. provide your email, create a username and password, enter your full name, birthday, address, mobile number and select your gender, etc.)
  3. Choose if you want to be sent promotional offers
  4. Accept the T&Cs, privacy policy, cookie policy and confirm you are 18 or older
  5. Create your account

Moving on to fulfilling the mr.play casino registration documents requirements, you will need to upload valid and current documentation that proves the information you provided during registration is true. Examples of documents that you can send for proof of ID and address include:

Bear in mind that when you make your first withdrawal (or if you should ever change your withdrawal payment method) you will likely be asked to send proof of your payment method as well.

The identity verification process is quick and easy as long as you provide documents that match the information you provided when signing up and you submit the documentation as per mr.play’s instructions (and during support hours of operation). If you have any questions or concerns regarding mr.play’s Know Your Customer (KYC) requirements, you can check out their FAQ or get in touch with their support during their operation hours.

Security & Game Fairness

The mr.play licenses include the UKGC (Gambling Commission of Great Britain) and MGA (Malta Gaming Authority). The brand is operated by Aspire Global, which is a Malta-based company that holds valid gambling licenses in Malta, UK, Denmark, Portugal, Ireland and Sweden. It is also the operator behind other reputable online casinos we’ve reviewed, including Karamba and Hopa.

To ensure fair gaming, the games and Random Number Generator (RNG) software at mr.play are independently tested by iTech Labs, an industry-recognized third party testing agency. iTech Labs randomly conducts tests to certify that the RNG is running optimally and the Return to Player (RTP) percentage is accurate.

Payment processing as well as the transferring and holding of funds and personal data is kept secure 24/7/365. In addition to using the most up to date 128-bit Secure Sockets Layer (SSL) encryption technology and the latest firewall protection, all deposit and withdrawal options are user-friendly and secure.

Pros & Cons

Pros

Cons

Final Thoughts

We hope you found our mr.play casino review helpful! We did enjoy our experience here (particularly on mobile) even with their lack of 24/7 live chat support, clunky desktop, and their smaller games library compared to other brands where we’ve played. Ultimately, mr.play delivers a secure, reliable and responsible online gambling environment with fair games and gratifying promotions. In the end, that’s what it’s about, treating players well by keeping them safe, cared for and entertained. Ready to don your own silly moustache and find out for yourself what mr.play is all about? Start the fun with their welcome package.

 

 


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